Trial FAQs 2

• How many days can I trial a software for?
• Is there any features limitation in the trial?

General FAQs 1

• What is the minimum configuration required to install PromptTech Software?

Support Subscription FAQs 2

• What is PromptTech Support Subscription (PSS)?
• Why do I need PSS?

Application FAQs 4

• How do I create a new user login?
• How do I define user privileges for a user?
• How do I setup backup path in the software?
• In what format is my backup stored and how do I take backup?

SQL FAQs 5

• How do I start or restart SQL services?
• Why do SQL services stop?
• How do I create a User in SQL Management Studio?
• How do I know whether my database is Local database or Server Database? and What their differences are?
• How do I attach and establish a connection for a PromptTech's Application database and the installed SQL Server instance using SQL Management Studio?

Error FAQs 3

• What is an Error Log? How can I access it?
• Why do I get ‘string was not recognised as a valid Date Time’ error message during login?
• In the error log I have the error "Source: Login failed for user 'admin', Reason: The password of the account has expired." How do I rectify it?