VAT Billing Software | Point Of Sale POS System
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Getting Started With Us
Customer ID and License Activation
Where do I find my Customer ID?
What is Product activation key or License key?
Where do I find my Product activation key or License key?
What is Customer ID?
How do I activate my Software License?
How do I become a PromptTech Associate/Reseller?
System Understanding Documents
How does online reporting tool work?
What is database hosting and how does it work?
How data is shared and accessed for a multi location system setup?
How many days can I trial a software for?
Is there any features limitation in the trial?
What is the minimum configuration required to install PromptTech Software?
Support Subscription FAQs
What is PromptTech Support Subscription (PSS)?
Why do I need PSS?
How do I create a new user login?
How do I define user privileges for a user?
How do I setup backup path in the software?
In what format is my backup stored and how do I take backup?
How do I start or restart SQL services?
Why do SQL services stop?
How do I create a User in SQL Management Studio?
How do I know whether my database is Local database or Server Database? and What their differences are?
How do I attach and establish a connection for a PromptTech's Application database and the installed SQL Server instance using SQL Management Studio?
What is an Error Log? How can I access it?
Why do I get ‘string was not recognised as a valid Date Time’ error message during login?
In the error log I have the error "Source: Login failed for user 'admin', Reason: The password of the account has expired." How do I rectify it?